Privacy Policy

At Sky Brookedge, we are committed to safeguarding your personal and financial information. This Privacy Policy outlines how we collect, use, and protect your data, ensuring full transparency and compliance with international standards. By accessing our website and using our services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide you with optimal service:

Personal Information

Full name, email address, phone number, and other identifying details.
Government-issued identification documents (for verification purposes).

Financial Information

Banking details, cryptocurrency wallet addresses, and transaction history.

Technical Information

IP address, browser type, device information, and usage data collected through cookies and similar tracking technologies.

Communication Records

Emails, chat messages, and other correspondence between you and Sky Brookedge.

2. How We Use Your Information

We use the information collected for the following purposes:

Account Management: To verify your identity, create and manage your account, and process your transactions.
Customer Support: To respond to inquiries, provide assistance, and resolve issues.
Improving Services: To analyze user behavior and improve our platform, services, and security measures.
Compliance: To meet legal, regulatory, and contractual obligations, including anti-money laundering (AML) and “Know Your Customer” (KYC) requirements.
Marketing: To provide tailored recommendations, promotions, and updates (only with your consent).

3. Data Sharing and Disclosure

We value your privacy and will not sell, rent, or share your personal information with third parties except in the following cases:

Service Providers: Third-party companies that assist us with payment processing, data analysis, marketing, and other operational services.
Legal Requirements: When required by law, regulation, court order, or government request.
Fraud Prevention: To investigate or prevent fraud, security breaches, or other illegal activities.
Consent: When you explicitly authorize us to share your information with specified parties.

All third-party partners are contractually obligated to maintain the confidentiality and security of your data.

4. Cookies and Tracking Technologies

Sky Brookedge uses cookies and similar tracking technologies to enhance user experience. Cookies allow us to:

Recognize you when you return to our platform.
Tailor content, advertisements, and services based on your preferences.
Analyze website performance and improve functionality.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact your ability to use certain features of our website.

5. Data Security

We take the protection of your information seriously and implement industry-standard measures to safeguard your data, including:

Encryption of sensitive data during storage and transmission.
Regular security audits and vulnerability assessments.
Strict access controls to limit who can view your information.

While we strive to protect your data, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Once retention is no longer necessary, your data will be securely deleted or anonymized.

7. Your Rights

You have the following rights regarding your personal data:

Access: Request access to the data we hold about you.
Correction: Update or correct inaccuracies in your information.
Deletion: Request the deletion of your data (subject to legal and contractual obligations).
Restriction: Restrict how we process your data in certain circumstances.
Portability: Request a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Sky Brookedge operates globally, and your data may be transferred to and processed in countries outside your own. Rest assured, we take all necessary steps to ensure that your information is handled in accordance with this Privacy Policy and applicable data protection laws.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and we encourage you to review this Policy periodically. Continued use of our services constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Sky Brookedge
Email: [email protected]
Address: Glärnischstrasse 36, 8027 Zürich, Switzerland

Your trust is our priority, and we are committed to protecting your privacy. Thank you for choosing Sky Brookedge.